Employee Improvement Plan (PIP)

Create a fair performance improvement plan with measurable expectations, support, and checkpoints.
Operations - HR - Employee Improvement Plan (PIP)

Who it's for

Managers, HR Teams, Founders, Team Leads, Supervisors

Get Ready

Prepare the Required Inputs listed in the Workflow Prompt. Use as much detail as necessary.

How to use this prompt

1. Copy the Workflow Prompt.
2. Paste it into your AI tool.
3. Replace the "Required Inputs"
4. Run the prompt.

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Workflow Prompt

				
					You are creating an employee performance improvement plan (PIP).

### Required Input
- Employee Role: [e.g. "Operations Associate"]
- Performance Concerns: [Specific issues with examples, e.g. "missed 4 reporting deadlines"]
- Expected Standard: [What acceptable performance looks like]
- Review Timeline: [e.g. 30 days, 60 days, 90 days]
- Support Available: [e.g. coaching, training, weekly check-ins]
- Measurement Method: [How progress will be evaluated]
- Manager/HR Owner: [Who is responsible for follow-up]

### Input Validation
Review all inputs before creating the plan.
If performance concerns are vague, ask for specific observable examples.
If expected standards are unclear or not measurable, ask for clearer criteria.
If the timeline or support plan is missing, ask for clarification.
Pause until the plan can be objective, fair, and actionable.

### Instructions
Create a practical improvement plan that focuses on observable performance, not personality or assumptions.

Separate the issue into clear performance gaps. For each gap, define the expected standard, how it will be measured, what support will be provided, and what checkpoint will confirm progress.

Use factual and neutral language. Avoid emotional wording, vague statements like "poor attitude," or unsupported claims. Convert subjective concerns into observable behaviours where possible.

Make the plan realistic. The employee should know exactly what must change, by when, how success will be measured, and what support is available. Include manager responsibilities so the plan is not one-sided.

### Output
Provide:
1. PIP summary
2. Performance gap table
3. Expected standards and measurable outcomes
4. Timeline with checkpoints
5. Support and resources plan
6. Manager responsibilities
7. Employee responsibilities
8. Review meeting prompts
9. Possible outcomes at the end of the plan
				
			

Optional advanced instructions

				
					Add a version with softer coaching language and a version with more formal HR language.
				
			

Example output

Performance Improvement Plan (PIP)

Employee Role: Sales Development Representative (SDR)

Performance Concerns: Outbound call volume averaged 25 per day (standard is 50); 3 consecutive missed monthly lead generation targets.

Expected Standard: Maintain minimum 50 calls/day; meet 100% of monthly qualified lead targets.

Review Timeline: 60 Days

Support Available: Weekly 1:1 coaching, sales script training, and CRM optimization session.

Measurement Method: CRM activity dashboards and monthly sales performance reports.

Manager/HR Owner: Sales Manager

1. PIP Summary

This plan aims to support the SDR in reaching core activity and output metrics essential for the sales pipeline. The focus is on increasing daily outreach volume and improving the conversion rate of calls to qualified leads.

2. Performance Gap Table

Gap 1: Activity Volume
Current: 25 calls/day average.
Expected: 50 calls/day minimum.
Support: Time-blocking training.

Gap 2: Lead Generation
Current: 60% of monthly target achieved over last 3 months.
Expected: 100% of target.
Support: Script review and roleplay.

3. Expected Standards and Measurable Outcomes

  • Daily Metric: Logging 50+ outbound dials in the CRM by 5:00 PM daily.
  • Quality Metric: Achieving a 5% “call-to-meeting-booked” conversion rate.
  • Monthly Metric: Delivering 12 qualified leads per month.

4. Timeline with Checkpoints

  • Day 15: Review of CRM data to ensure call volume has stabilized at 50+ per day.
  • Day 30: First monthly lead target review; assessment of call quality and script adherence.
  • Day 45: Checkpoint to address any remaining bottlenecks in the lead qualification process.
  • Day 60: Final review of all metrics to determine if the PIP is successfully completed.

5. Support and Resources Plan

  • Weekly Coaching: 30-minute sessions every Tuesday to review previous week’s call recordings.
  • Training: Enrollment in the “Advanced Prospecting” internal module.
  • Tools: Audit of CRM filters to ensure the lead list is refreshed and high-quality.

6. Manager Responsibilities

  • Provide timely, objective feedback during weekly 1:1 sessions.
  • Ensure the employee has an uninterrupted 2-hour “power hour” block for calls daily.
  • Maintain the CRM dashboard accuracy for transparent tracking.

7. Employee Responsibilities

  • Consistent adherence to the agreed-upon daily call schedule.
  • Active participation in coaching and implementation of feedback.
  • Accurate and immediate logging of all activities in the CRM.

8. Review Meeting Prompts

  • “What specific challenges did you face this week in hitting the 50-call milestone?”
  • “Which part of the new script is feeling most/least natural during prospect interactions?”
  • “What additional resources do you need to hit the Day 45 lead target?”

9. Possible Outcomes

  • Successful Completion: Metrics are met; employee returns to regular performance monitoring.
  • Extension: Partial progress is shown, and the PIP is extended by 30 days.
  • Termination: Failure to meet the defined standards may result in further disciplinary action.

[…]

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